Reviews
9
Average
Response rate
0%
Resolution rate
0%
Anonymous
Payed off a capital one for a credit card that i had with them and had to repay them but its still showing up on my credit report and they said it would go away but it hasnt please tell them to please remove from my credit report.
Anonymous
This is a supplemental complaint because Capital Ones response to my original CFPB filing did not address the core issues I raised. Their response only stated that they can not cancel the claim and that they have 90 days to investigate, but they did not address the following : - The missing provisional credit, required under the Fair Credit Billing Act ( FCBA ) - The fact that the merchant was debited but I was not credited. - The fact that I am experiencing property harm because my vehicle is being held under a mechanics lien. - The fact that Capital One mischaracterized my complaint as only a request to cancel a claim, ignoring the FCBA violations and financial harm Capital Ones response is incomplete, nonresponsive, and does not resolve the issue. Since filing the original complaint, I have since discovered : -Neither I nor the merchant received a dispute acknowledgment, an investigation notice, or a merchant chargeback notice. The complaint response states they are pending the merchant response ; however, the merchant has not received the dispute notice or any communication to actually respond.
Read full reviewAnonymous
I am writing to address an account being reported on my credit report for which I requested debt validation. I exercised my rights under the Fair Debt Collection Practices Act ( FDCPA ) and requested proper verification of the alleged debt. However, I have not received sufficient documentation to confirm that this debt is mine, that the amount is accurate, or that the collector has the legal authority to collect. Despite the lack of proper validation, the account continues to be reported on my credit file, which is negatively impacting my credit. I am requesting a full investigation. Any information that can not be properly verified must be removed.
Read full reviewAnonymous
I made a deposit on my bank ATM machine after depositing the funds the ATM machine displayed Withdrawals, cash deposits, bill payments, and check deposits are currently unavailable
Anonymous
My information was heisted and this accounts are fraudulent and do not belong to me. I would like these accounts completely removed from all three credit bureaus on my credit report.
Anonymous
They keeps calling under different number and hang up and calling back. I have over 200 phone blocked because of them
Anonymous
Under the Fair Debt Collection Practices Act ( FDCPA ), a cease and desist letter generally applies to third-party debt collectors ; if Capital One is collecting its own debt, different rules may apply. Consumer Financial Protection Bureau ( CFPB )
Anonymous
I am reporting an unauthorized charge of $780.00 on my card at Lowes. This transaction was not made or authorized by me. I am requesting that it be investigated and the charge reversed
Anonymous
I timely disputed multiple transactions that I maintain were unauthorized. Capital One investigated and denied my claim, stating only that it believed I or another account user benefited from the transactions. However, Capital One has not explained the factual basis for that conclusion or provided the evidence supporting its determination despite my requests. While these disputed transactions remain unresolved, Capital One continues to : Report the account as delinquent to consumer reporting agencies ; Assess interest and late fees attributable to the disputed transactions ; and Increase the balance based upon charges that I continue to dispute as unauthorized. I have also filed identity theft-related disputes with the national consumer reporting agencies and have provided supporting documentation throughout this process.
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