Frequently Asked Questions
Clear answers about reviews, public complaint data, business tools, and moderation.
Are all entries written on JustBadReviews?
No. Native first-hand reviews and sourced public complaints are visibly labelled. Sourced entries include a source name and link when one is available.
Can a business pay to remove or bury a review?
No. Subscriptions pay for workflow tools only. Payment does not influence ranking, moderation, verification, or removal.
Can businesses respond?
Yes. A verified business can claim its profile and publish a response for free. Paid plans add private resolution and operational tools.
How are reviews moderated?
Native reviews are checked against the content guidelines. Reports, corrections, privacy concerns, and legal requests are reviewed independently of billing status.
Can I report incorrect or private information?
Yes. Use the report control on a review or contact us for privacy, legal, or correction requests. Include the page URL and a precise explanation.
Does JustBadReviews verify every allegation?
No platform can independently verify every statement. We distinguish source types, require first-hand declarations for native reviews, offer business responses, and act on substantiated policy violations.
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