Chime Financial Inc Reviews

Anonymous

2 months agoPublic complaint

Closing an account: Checking or savings account

Well I call chime slams spoke with a live agent which only said I didn't reply by the rule and regulation they have but so the agent forwarded me too the right department and when speaking with them they told me the same thing which was no reason because of there system I kept asking the lady why and it's not fair to me but again I ask over more than 5 times why but she still can't tell me than she hung up on me so I googled the question and it can here

Financial Services

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Managing an account: Checking or savings account

$500.00 I had in my checking account and it was withdrawn by escheatment I was not notified by Chime and after escalating nothing got resolved.

Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Managing an account: Checking or savings account

Chime had suspended my account due to a review they do & feel there was fraud. They asked for documentation i gave Them documents i call and they are requesting more documents.

Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Opening an account: Checking or savings account

Clicked on a promotional link via instagram to sign up for a new account with direct deposit and debit card activation for $350.00 new customer promotion. I opened the account via their app and completed the requirements. Called to get status on the promotion and they claim that despite me completing the requirements, the link for the promotion is not in my account. Because the link is not in my account, they would not honor the promotion. I requested further investigation but they told me they were the highest dept there and had no ability to override the system, despite understanding i completed all of their requirements.

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Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Problem with a lender or other company charging your account: Checking or savings account

I am filing a complaint regarding my Chime account. While I was incarcerated, activity occurred on my account that resulted in overdraft charges and negative balances. I provided Chime with supporting documentation confirming my incarceration dates. Despite submitting this proof, Chime did not properly correct the account or reverse the charges. Instead, my account was negatively adjusted, resulting in financial harm and an unresolved dispute. I requested a full review and correction of the account based on documented incarceration dates, but I have not received a satisfactory resolution. I am requesting : * A full investigation of all account activity during my incarceration period * Reversal of incorrect overdraft charges and adjustments * A written explanation of how my documentation was reviewed * Correction of any inaccurate reporting or balances I am seeking a fair resolution based on the documentation already provided.

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Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Managing an account: Checking or savings account

They sent me a debit card automatically because my debit card was about to expire and they sent it to the wrong address. Somebody opened my mail and they activated my card and changed my pin somehow and then they went to a random ATM at a gas station and they took out all the money in my account and now chime bank is saying that it was not fraud after I put a claim in. And it was clearly fraud. I have no idea how somebody stole my new debit card activated it and then took all the money out. I need to know where my money is and I need my money back. And I want to press charges on whoever stole my card out of the mail. Chime did nothing to protect my account and now theyre doing nothing to investigate the fraud charges

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Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Managing an account: Checking or savings account

Hello! for 2 days straight I've been trying to make my normal purchases that I usually make and chime has been blocking my card and customer service saying it's being due to suspicious activity without sending me a sms to verify that it is me making the purchases I need to transfer money in to my cashapp to pay bills and it was declining is what I told them, Customer servic told me to wait another 24hrs to try to use the card again and how they couldn't help me and when i do try it give me the same issue this will be the 3rd day I have to wait to try and use my money agin..

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Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Closing an account: Checking or savings account

Im just so confused they closed my account due to negative balance but I get paid every week that pays it off when I try to ask chime whats going on to resolve the issue they act so lost and fonded and dont know what happen and they position is to help recover my account and she didnt do anything to help or give me a reason on what happen cause I didnt break any violation or fraud

Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Problem caused by your funds being low: Checking or savings account

Chime shut down my account with out notice, I contact them on several occasions, first they told me in will be restored in 48 hours, that didnt happen, then two days later they told me 72 hours, they keep telling me it was fraudulent activity on my, which I know is untrue, as long as I had this account I never had a problem, they told me they dont know the date of the activity, I ask them what was the fraud and they tell me they dont know, now they will not let me be able to do any other account, I am just confused right now, there was no fraud, I noticed as soon as I connected My credit card to that account thats when everything started going crazy, I couldnt pay for medication food bills or nothing,

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Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Anonymous

2 months agoPublic complaint

Chime Financial Inc

Managing an account: Checking or savings account

My bank account was hacked and all of my money was transferred out in multiple transactions. My bank doesn't feel anything fraudulent took place. These transactions were not authorized by me nor did i make them! I need help getting my money back. Something or someone hacked into my chime account and took me for my hard earned money!

Financial ServicesUnited StatesSource: Consumer Financial Protection Bureau

Chime Financial Inc

Reviews about Chime Financial Inc