Acorns Grow Incorporated

Trouble accessing funds in your mobile or digital wallet: Money transfer, virtual currency, or money service

I've made multiple attempts to contact acorns to release the hold on my account so I can access my funds. Since 2023 I've had funds deposited in that account, I've verified my ID multiple times, sent photos of voided checks, sent documents from other banks, had 3 way phone calls with outside financial institutions and I feel like because I am a senior citizen they are trying to take advantage of me because I'm not tech savvy and keep my funds, it is not fair I've addressed all of their requests and it's been challenging to not have access to these funds as I'm on a fixed income.