Rocket Mortgage, LLC

Struggling to pay mortgage: Mortgage

I am a senior citizen on a fixed income facing impending financial hardship. I proactively contacted my servicer to request loan modification information under federal 'Imminent Default ' rules while keeping my account current. My servicer gave me false information, stating I must intentionally become 31 days delinquent to receive help. I am requesting an executive review of my account for mortgage assistance without damaging my credit history