Managing an account: Checking or savings account

I am filing this follow-up complaint to escalate the urgent issue of my missing $5000.00 security deposit and the unauthorized maintenance of my savings account by U.S. Bank . While I have previously filed a complaint regarding the wrongful closure of my account. this current complaint focuses on the banks failure to return my funds and their continued mismanagement of my remaining account. The Core Issues 1. Withholding of $5000.00 Security Deposit - My account was closed following a banking error ( as detailed in my previous complaint ). Despite the account closure, U.S. Bank has failed to return my $5000.00 security deposit. - I have contacted customer service four times. The most recent representative admitted that the deposit was never even finalized or submitted by the bank. - The bank is currently holding $5000.00 of my money without justification, and I have received no timeline or process for its return. 2. Unauthorized Maintenance of Savings Account - Although U.S. Bank closed my primary account, they have kept my related savings account open. - I have not authorized this account to remain open, and it is a direct result of the banks internal errors. I want this account closed immediately. When they were closing it they said they would immediately get my deposit issue. Its still hasnt been issued and they are purposefully dragging their feet on the issue. Lack of Communication and Urgency Despite having a pending complaint with the CFPB, U.S. Bank has failed to : - Respond to my previous inquiry. - Provide any communication regarding the status of my $5000.00. - Address the fact that they are still holding a savings account open against my wishes. The banks silence on this matter is unacceptable. They have effectively trapped my funds and refused to provide a clear path to resolution, despite acknowledging that the error originated within their own systems.