Trouble using your card: Credit card

I made a payment exceeding $1000.00 toward my store card, which was successfully withdrawn from my account the following day. However, despite the payment clearing, I was unable to make any transactions on the card. When I contacted the card, I was informed that the payment is being held for an additional 710 days due to its size. This is entirely unacceptable. Holding funds for such an extended period after they have already been debited from my account, and restricting my ability to use the card in the meantime, is unreasonableparticularly in todays environment where payment processing is expected to be timely and efficient. I expect this matter to be addressed promptly and my account restored for normal use without further delay.