Fraud or scam: Money transfer, virtual currency, or money service

I sent $320.00 through Cash App after the recipient falsely represented that they would provide goods/services. After receiving my payment, the recipient did not fulfill what was promised. I made repeated attempts to resolve the matter directly and requested a refund, but the issue was not resolved. I immediately contacted Cash App and submitted a dispute along with supporting evidence, including messages showing the representations made before payment and the recipient 's communications afterward. I also appealed the denial and asked Cash App to review all of the evidence carefully. Cash App denied both my dispute and my appeal without providing a meaningful explanation of what evidence they relied upon or why my evidence was rejected. I requested the information and documentation supporting their decision, but Cash App did not provide it. I believe Cash App did not conduct a fair and reasonable investigation of my claim. I am requesting that Cash App conduct a new review of my dispute, explain the basis for its decision, provide the records supporting its investigation, and reimburse the $320.00 if the evidence demonstrates that I was the victim of fraud or deception.