Managing an account: Checking or savings account

Hello! for 2 days straight I've been trying to make my normal purchases that I usually make and chime has been blocking my card and customer service saying it's being due to suspicious activity without sending me a sms to verify that it is me making the purchases I need to transfer money in to my cashapp to pay bills and it was declining is what I told them, Customer servic told me to wait another 24hrs to try to use the card again and how they couldn't help me and when i do try it give me the same issue this will be the 3rd day I have to wait to try and use my money agin..