Managing, opening, or closing your mobile wallet account: Money transfer, virtual currency, or money service

I was just casually sending money to my family and friends. Then all of a sudden they closed my account saying that I violated their terms but I did not. Every person that I sent money to are in my contacts and I never took money from people I dont know. I would send my cousin $400.00 for rent. Or I would send money to my sister for my niece and nephews