Problem with a lender or other company charging your account: Checking or savings account

Unprofessional, rude, and completely unacceptable customer service. I am writing this out of sheer desperation and frustration. Every attempt to resolve my transaction issues has resulted in representatives hanging up the phone on me. There is an absolute lack of basic human interaction, empathy, or competence. Instead of assisting a customer, this bank relies on automated scripts and hostile phone behavior to avoid doing their jobs. I demand that a qualified manager or executive-level representative contact me directly to handle my account transaction without hanging up. Do not bank here if you expect transparency or basic human decency.