Trouble accessing funds in your mobile or digital wallet: Money transfer, virtual currency, or money service

Wells Fargo has placed an incorrect fraud lock on my Online Banking Advanced Access profile, completely blocking digital wallet services. I visited a physical branch yesterday, scanned my photo ID with a banker, and confirmed my mobile phone number. Despite full physical identity verification, Wells Fargo 's automated systems are frozen and customer support refuses to manually clear the technical block. They are restricting my ability to manage my account features.